With in-person events coming back in full swing, having a team of experts to help drive your audience engagement is crucial. Tanner Highland, a Project Manager at Centrifuge Media talks about the importance of on-site support, how Centrifuge Media’s services can benefit your overall goals, and why communication is key to bringing your ideas to life.
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Q: What can a client expect when signing on for a project and working with the Centrifuge Media Project Management Team?
A: I’m a Project Manager with Centrifuge Media and when a client signs on for projects, my role is more in the background dealing with the vendors in the hotel and the logistics. I work very closely with the Account Managers to help bring our client’s vision of their events to life. Sometimes that’s straightforward just getting the equipment and making sure timelines line up and everything like that. Sometimes it’s a little bit more challenging and having to source out how to make those events happen and whether that’s in scenic or different technologies that we have to source out and make sure that everything that the client wants is happening for their event.
Q: Can you describe how you and the other Project Managers help in the meeting/event planning process?
A: We must keep the forefront of the technical side in mind where, you know, the account managers are more on the vision side or we’re more on the execution side. And so making sure that everybody knows their role and making sure that everything’s in place that way, you know, the client doesn’t need to know that we’re pushing that button, but that might be the single thing that brings everything together.
Q: How can consistent communication enhance the overall experience for our clients?
A: Communication is key. Even if it’s an idea that’s out there, that may come to light, communicating that to our team is crucial because it’s not as easy as just a snap of a finger to get, some of this equipment or getting another person on site. So, making sure that you’re really telling us what you need so we can prepare.
Q: Having expert support at an event is important. How do project managers help make a show a success?
A: For smaller events, there are a lot of times we get thrown into technical roles where we’re actually teching the equipment. At larger events, we’re more of what a lot of people would envision a true project manager is of being. We’re usually one of the first people on-site working with the hotel, making sure the room is set up properly, and making sure that the rooms are available on time. That’s always been a big thing because when you have five, six, and seven vendors coming in for one event, everything must stay on time and make sure that travel for contractors is coming in on schedule. It’s a lot of moving pieces. But to make sure that everything stays on time, and make sure that the event can start on time. It’s a big, big responsibility.